The ISO/IEC 20000-1:2018 lead implementer training – Online Course offers comprehensive knowledge about the ISO 20000-1:2018 standard, IT Service Management System benefits, documentation structures, requirements, and more. The course includes audio-visual lectures, handouts, and exams. It is designed for individuals who want to become ISO 20000 lead implementers and understand the requirements and implementation of ISO 20000. The course explains the IT service management system, knowledge of ISO 20000 standard requirements, a list of documentation processes, and certification techniques. This training is beneficial for staff members, ISO 20000 consultants, compliance executives, experts, and individuals seeking a comprehensive understanding of implementing an IT service management system in any organization.

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