Program Objective

Prepare the student to be able to fix, build, install and troubleshoot a computer or computer system professionally and efficiently. The Computer Operator Specialist training or knowledge is the pre-requisite for this class. Upon completion of this program, the student will be able to take the CompTIA A+ certification exam, to work as Computer Technician, Helpdesk Technician, Network administrator.

Program Description

Mobile Devices
Given a scenario, install and configure laptop hardware and components
Given a scenario, install components within the display of a laptop
Given a scenario, use appropriate laptop features
Compare and contrast characteristics of various types of other mobile devices
Given a scenario, connect and configure accessories and ports of other mobile devices
Given a scenario, configure basic mobile device network connectivity and application support
Given a scenario, use methods to perform mobile device synchronization
Networking
Compare and contrast TCP and UDP ports, protocols, and their purposes
Compare and contrast common networking hardware devices
Given a scenario, install and configure a basic wired/wireless SOHO network
Compare and contrast wireless networking protocols
Summarize the properties and purposes of services provided by networked hosts
Explain common network configuration concepts
Compare and contrast Internet connection types, network types, and their features
Given a scenario, use appropriate networking tools
Hardware
Explain basic cable types, features, and their purposes
Identify common connector types
Given a scenario, install RAM types
Given a scenario, select, install and configure storage devices
Given a scenario, install and configure motherboards, CPUs, and add-on cards
Explain the purposes and uses of various peripheral types
Summarize power supply types and features
Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications or needs
Given a scenario, install and configure common devices
Given a scenario, configure SOHO multifunction devices/printers and settings
Given a scenario, install and maintain various print technologies


Virtualization and Cloud Computing
Compare and contrast cloud computing concepts
Given a scenario, set up and configure client-side virtualization
Hardware and Network Troubleshooting
Given a scenario, use the best practice methodology to resolve problems
Given a scenario, troubleshoot hard drives and RAID arrays
Given a scenario, troubleshoot video, projector, and display issues
Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures
Given a scenario, troubleshoot printers
Given a scenario, troubleshoot common wired and wireless network problem
Operating Systems
Compare and contrast common operating system types and their purposes
Compare and contrast features of Microsoft Windows versions
Summarize general OS installation considerations and upgrade methods.
Given a scenario, use appropriate Microsoft command line tools
Given a scenario, use Microsoft operating system features and tools
Given a scenario, use Microsoft Windows Control Panel utilities
Summarize application installation and configuration concepts
Given a scenario, configure Microsoft Windows networking on a client/desktop
Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating systems

more details at : https://dadeinstituteoftechnology.com/product/computer-repair-technician-2/